Valinexis
Agent 01  ·  Insurance

Every Claim File,
Complete and Consistent
Before Anyone Adjudicates

Motor, health, property, commercial - whatever the line, a claim file asks the same four questions. Valinexis reads the whole file as one case and answers them deterministically. Rule packs ship ready to run, and every document, check, severity and threshold in them is yours to change on a screen.

6 packs

shipped, across four lines

9 lines

of business configured, more on a screen

Every rule

editable, and yours to add to
Read this first

Everything Here Ships Out of the Box -
and Every Part of It Is Yours to Change

The document lists, the checks, the severities, the thresholds: all configuration, edited on a screen. Add a document your carriers demand and ours do not. Drop a check that does not apply in your jurisdiction. Build a case type nobody here has thought of. None of that is a release, a professional-services engagement, or a conversation with us.

Out of the box

Six shipped packs across motor, health, property and commercial auto - running on day one, no rule writing required.

Edit anything

Change a threshold, re-rank a severity, rewrite a comparison. Every rule reads as a sentence, so the people who own the policy can review it.

Add your own

The checks particular to how you underwrite - written against canonical concepts, not against one carrier's labels.

New case types

A line of business we have never configured is a screen, not a roadmap item. Content packs deploy as data, not releases.

Read every count on this page as what you start with on day one, not as what the product is capable of. "Six roles" and "ten rules" describe a pack. A case type declares as many documents as the work requires, and as many rules as you care to write.
The model

Not a Motor Product,
and Not Tied to One Market

Whatever the line, a claim file asks the same four questions. The engine is built around those questions rather than around any particular kind of claim - which is why a new line of business is content rather than code. The questions do not change; only the documents they are asked of.

The question Motor asks it as Health asks it as Property asks it as
1. Is this payable at all? Policy in force on the date of loss Treatment covered when it happened Loss covered when it happened
2. Is this the right subject? Right vehicle, right driver Patient must be the insured Loss at the insured premises
3. Does the paperwork belong together? One claim number across the file Claim quotes the right policy Claimant is the insured
4. Does the money hold up? Invoice against approved appraisal Line amounts add up, nothing billed twice Reinstatement within cover limit
ANY LINE Motor own damage · physical damage Health cashless · reimbursement Property homeowner · commercial Commercial auto fleet Liability, travel, life … or one you configure ONE ENGINE case type · document roles canonical mappings rule pack Ships configured six packs, day one Yours to change on a screen, not a release THE SAME FOUR QUESTIONS 1 · Is this payable at all? cover in force when it happened 2 · Is this the right subject? right vehicle, patient, premises 3 · Does it belong together? one claim, one policy, complete file 4 · Does the money hold up? line by line, against what was approved OUT Findings, ranked worst-first Money at stake on every row Passed checks, with reasoning The decision, kept as evidence Different documents, different vocabulary - the same shape of work, and the same deterministic engine underneath.
The problem

The Risk Lives Between the Documents

A claim file arrives. Somebody has to confirm the policy was in force on the date of loss, that the file is even complete, that the documents in it agree with each other - and that nobody has been billed for something that was never approved. What that looks like depends entirely on the line.

Motor

Is the VIN on the repair invoice the VIN on the policy? Is the driver on the loss notice the driver on the crash report? Did the shop bill an aftermarket part at OEM prices, or a suspension line the appraiser never approved?

Health

Is the patient actually the insured? Do the charge dates fall inside the admission? Is the same item billed twice on a hospital bill running to ninety lines? Has this bill already been claimed?

Property

Did the loss happen at the insured premises? Is the claimant the named insured? Does the reinstatement estimate exceed the cover limit?

And when something is missing, the cost is not the discovery - it is the loop. The file is set aside, chased by hand days later, resubmitted, and reviewed again from the top. A second deficiency nobody caught the first time starts the loop again. Turnaround time is consumed by round trips, not by review - which is why the request back to the sender is composed by the system, listing everything outstanding in one pass.
What you start with

Shipped Packs

Six rule packs across four lines of business, ready to run on day one. Nine lines of business come configured - health, motor, commercial auto, homeowner, commercial property, liability, travel, life and procurement - and a line that is not on that list is added on a screen, not by us.

Pack Line of business Roles Rules
US Auto Physical Damage AuditMotor712
Motor Own Damage Claim AuditMotor912
Motor Own Damage ClaimMotor79
Health Cashless ClaimHealth & Medical610
Property Loss ClaimHomeowner & Property45
Commercial Auto ClaimCommercial Auto & Fleet54

Every shipped pack is a starting point rather than a ceiling.

Most carriers keep perhaps three-quarters of one, change some thresholds, and add the two or three checks particular to how they underwrite. That is the expected way to use them, not a sign something was missing.

Two packs are worked through below - one motor, one health. They are examples of what a pack looks like, not the boundary of what the product covers.

Worked example · motor

US Auto Physical Damage

A full collision file, seven document roles and twelve rules. Those numbers describe this pack, not the product.

Role Document What it settles
POLICY_COPY Policy Declarations Cover, in-force dates, deductible, named insured
CLAIM_FORM Loss Notice Date of loss, driver, vehicle, reported circumstances
POLICE_REPORT Traffic Crash Report Independent record of driver, date and vehicle
GARAGE_ESTIMATE Repair Estimate The shop's pre-teardown assessment
SUPPLEMENT Estimate Supplement What was added once the vehicle was apart
SURVEY_REPORT Independent Appraisal The approved schedule - the authority for the money
GARAGE_INVOICE Final Repair Invoice What is actually being billed, line by line
Documents do not have to arrive together. A first notice of loss on Monday and a repair invoice three weeks later find each other - each document names its own case by a value read off its own face, and joins whatever is already open under that value.

Is this claim payable at all?

  • 1Policy in force on the date of loss.
  • 2Coverage validation - the loss type falls inside the coverage scope.
  • 3Deductible stated on the declarations page.

Is this the right vehicle, the right driver, the right loss?

  • 4VIN agrees across all seven documents.
  • 5License plate agrees across six documents.
  • 6Named insured matches, and the driver on the loss notice is the driver on the crash report.
  • 7Driver licence valid on the date of loss.
  • 8Loss date on the notice matches the loss date on the crash report.

Does the paperwork belong together?

  • 9Estimate, supplement, appraisal and invoice all carry the same claim number.
  • 10File completeness - every mandatory document present.

Does the money hold up?

  • 11 Invoice reconciled line-by-line against the approved appraisal - every billed line must appear on the approved schedule, matched on description, and the matched rows must agree on part type, labour hours and labour rate.
  • 12Invoice total does not exceed the approved amount.
RULE 11 · LINE-LEVEL RECONCILIATION Billed line on the repair invoice On the approved schedule Finding Front bumper cover · OEM approved as aftermarket part type disagrees Refinish, front end · 4.5 hrs approved at 2.0 hrs labour hours disagree Suspension link, LH not on the schedule at all never approved Headlamp assembly, RH matched, agrees on all fields passed · shown anyway Each difference is its own finding, on its own row, with its own figure. Illustrative rows. No model evaluates a rule.

The same assertion - crossCollection - reconciles a hospital bill against a pre-authorisation, or an invoice against a purchase order. Only the vocabulary changes.

Rule 11 is the one that pays for the product.

It is where an OEM part billed against an aftermarket approval shows up, where 4.5 labour hours billed against 2.0 approved shows up, and where a line the appraiser never approved at all shows up - each as its own finding, on its own row, with its own figure.
Why the appraisal is the authority and not the estimate. A US estimate is written before teardown and supplemented once the vehicle is apart. Reconciling against the original estimate alone would report the radiator and condenser as unapproved when the supplement approved them perfectly well - two false findings sitting beside the real ones, which is worse than missing them. The appraiser's approved schedule already folds the supplement in, and it is what an adjuster actually treats as the approved figure.
Worked example · health

Health Cashless Claim

A different line, a different shape of problem, the same engine. Six document roles, ten rules - and the same four questions underneath.

Is this payable at all?

  • 1Treatment was covered when it happened.
  • 2Claim within cover limit.

Is this the right subject?

  • 3Patient must be the insured.
  • 4Discharge summary names the insured.

Does the paperwork belong together?

  • 5Claim quotes the right policy.
  • 6Clinical record supplied.

Does the money hold up?

  • 7Charges dated within admission - every service date falls between admission and discharge, checked per line.
  • 8No charge billed twice - duplicate line detection across the whole bill.
  • 9Line amounts add up - quantity × rate = amount, on every row.
  • 10No repeat submission - the same bill has not already been claimed, checked against what has been submitted before.

The rule types are identical. Only the vocabulary changes.

Checks 7 to 10 are the same kinds of check as the motor pack's line reconciliation - per-row arithmetic, duplicate detection, cross-document comparison - expressed against hospital bills instead of repair invoices. That is what it means for a new line of business to be content rather than code.
Where it sits

Before Adjudication,
Not Instead of It

The product does not decide whether a claim is payable. It establishes that the file is complete, internally consistent and arithmetically sound - so that the person who does decide is not spending their day on that.

This is a deliberately defensible place to automate: it sits ahead of the regulated decision rather than inside it.

Nothing here guesses, and nothing here adjudicates. Every finding names the rule that raised it, and every rule states what it checks in plain words.

No model in the decision path

A model may help draft a rule or propose a mapping. No model evaluates a rule.

Absence is not agreement

A missing value on one side reports "could not be compared" - never "matched".

No rules run is not clean

A case validated against zero rules reports Incomplete, not Passed.

Rejected whole, never in part

A delivery processed with one document quietly skipped produces a clean result that is a lie.

Policy master data

Don't Photograph What
the Carrier Already Knows

A policy does not exist as a PDF inside a policy administration system - it exists as data. A data contract template takes that payload directly, so in-force dates, sum insured, sub-limits and named insureds arrive exact rather than being read off a policy schedule and guessed at again.

Document template

Onboarded from a sample PDF. Values come from OCR and layout analysis, confidence varies, and low-confidence values go to a review queue - which is exactly what review queues are for.

Data contract template

Onboarded from a sample JSON payload. Values are read from declared paths, exactly, and never go to review because they were never degraded.

The rules cannot tell them apart. Both kinds of document get attributes, both map to canonical concepts, both bind to roles. The reports mark which is which, so a reader can tell an OCR'd value from one that arrived intact.
Pricing

Claims Audit Plans

Priced per claim file validated, per line of business. One claim file - however many documents it contains, and however long they take to arrive - is one case.

Desk Audit

One line of business, running a shipped pack as it comes.

39,999/month
  • Up to 750 claim files / month
  • One line of business
  • Any shipped rule pack
  • Threshold and severity editing
  • Folder, mailbox and manual upload intake
  • HTML and PDF reports, findings CSV
Request Demo

Carrier

All nine lines of business, multi-entity, deployed in your tenancy.

Customannual
  • Unlimited files, committed volume
  • All configured lines, plus new ones you define
  • Your own content packs and canonical concepts
  • Private deployment in your Azure subscription
  • Per-tenant isolation and retention policy
  • Integration support for your development team
  • Named success contact and SLA
Talk to Us

Indicative plans shown for illustration. Final pricing is confirmed after a scoping call.

Bring Us Your Line, Not Ours

Send us one settled file from whichever line you actually run. We will show you the findings, and where your rules would differ from the ones we ship.